Delete your account

Cloud save and gameplay statistics are two separate choices in Conjunction. While Back up my heroes in the cloud is ticked, the game keeps a copy of your heroes under the cloud account of your Google Play Games sign-in. You can delete that account at any time, in the game or by writing to us.

In the game

1. Open Settings and the Gameplay tab.
2. Under Account, tap Delete account.
3. Confirm with Delete.

When the service confirms, the cloud copies of your heroes and the account are deleted, and the game says so. It also unticks both choices on that phone and asks Unity Analytics to delete the gameplay statistics this phone sent; Unity carries that out within seven days. If the service cannot be reached or says no, nothing is deleted, the game tells you and switches cloud save off, and the next tap on Delete account finishes it — also while cloud save is off, when the game signs in through Google Play Games just for the deletion and makes no new account. The heroes on the phone itself stay; you delete them on the title screen or by uninstalling the game.

To delete only your gameplay statistics, untick I agree to gameplay statistics in the same place: the game then asks Unity to delete what this phone sent.

Without the game

If you no longer have the game, write to info@conjunctiongame.com with the subject Delete my Conjunction account and, if you have it, the Player ID that Settings → Gameplay → Account showed, or the Google Play Games account you signed in to the game with. Never send passwords or sign-in codes.

With the Player ID or the linked Google Play Games account we delete the account, its cloud copies and the gameplay statistics linked to that Player ID, from every phone that used it, and confirm by reply without undue delay, normally within one month. An account is known to us only by that random id: if you no longer have it, write anyway, and we will tell you what we can find and what we would need to be sure the account is yours.

Gameplay statistics from a phone that never used cloud save carry only a random installation id that stays on that phone. Without the phone we cannot tell which statistics are yours, so we cannot find them; their raw events expire after 13 months.

What is deleted, and what is kept

• Deleted with the account: the cloud account with its random Player ID, a linked Google sign-in, the cloud copy of every hero kept under it (the whole save: name, level, equipment, bag, gold and story progress) with its backup copy, and the gameplay statistics of the phone the deletion was made on, or of every phone linked to the Player ID when you write to us.
• Not deleted: the heroes on your phone, and a feedback report you sent us yourself; ask for that in the same e-mail and we delete it too.
• The privacy policy describes everything the game processes.

Your Google account itself and what Google keeps about your use of Google Play Games are Google's; manage them in your Google account.